Behind the scenes
How we vet every installer in our network
7/28/20255 min readยท HVAC Pricing Direct
Every installer in our network has cleared a 4-step vetting process before they ever touch a customer's home.
Step 1: Verified license + insurance
Active California C-20 license. Current general liability + workers' comp. Verified annually.
Step 2: Manufacturer certifications
Factory-trained on the brands they install โ Bosch, Carrier, Trane, Mitsubishi, Lennox, Goodman.
Step 3: Background + reference checks
Owners and lead techs background-checked. References from at least 10 prior residential installs.
Step 4: Continuous performance review
Every customer rates their install. Installers below 4.7 stars are paused for review or removed.